Hanzi Daily — support

Email: hanzidaily700@gmail.com

I read every message and usually reply within two working days.

Common questions

How do I buy Pro?

Email hanzidaily700@gmail.com with the subject Hanzi Daily Pro. I reply with payment instructions. After payment I send you an activation code by email. The extension never asks for card details, and you should never send card numbers by email.

I lost my activation code

Email me from the address you bought with and I will resend it.

I have a new computer / browser

Open the extension → Pro → Deactivate this browser, then enter the same activation code on the new browser. The check is local, so no network is needed.

The code says “not recognised”

• Check for a stray space at the start or end; hyphens are optional.
• Make sure it is the code from your Hanzi Daily Pro email, starting with HD-.
• Paste it into Pro → Already have a code? → Activate.

How do I move my progress?

Settings → Data → Export writes a backup file (progress, settings and activation code). Import it on the other machine.

Can I get a refund?

Yes — email me within 14 days of purchase. No questions asked. I refund to the original payment method and ask you to stop using the activation code.

Does it work offline?

Yes. Everything is bundled, including the activation check. The extension makes no external network requests.

Is there a subscription?

No. Pro is one payment of $12.99. Future updates are included.

Do you collect my data?

No. See the privacy policy — nothing is collected, and the extension makes no external network requests. Progress stays in your browser. If you email support, I receive your email address and message only to reply.

A character is wrong / audio is missing / I want a character added

Email me with the character and what looks wrong. Content fixes ship in small updates.

Hanzi Daily is made by an independent developer. If the extension helps you, a review on the Chrome Web Store helps more than you would think.

Privacy policy: privacy.html.